Vivid – Patisier Candle serenity

Fast shipping and professional packing

Our long-standing relationship with UPS FedEx DHL and other carriers around the world gives us the ability to provide various shipping options. Our warehouse staff is highly skilled and will pack your products according to our exact and precise specifications. Your products will go through an exhaustive inspection and properly secured before they are delivered. We deliver to thousands of customers each day in different countries. The fact that we're dedicated to becoming the largest online retailer in the world is clear. We have distribution centers as well as warehouses located in Europe and in the USA.

Note: Orders with more than one item are assigned a processing period in accordance with the item.

Prior to shipping We will conduct a thorough inspection of the items you've ordered. Today, the majority orders will be sent within 48 hours. The expected delivery time will be between 3-7 days.

Returns

The stock is dynamic and we cannot fully manage it due to the fact that several parties are involved, including our warehouse and factory. The levels of stock can change at any given time. It's possible that your order may run out of stocks after you place the order.

Our policy is for 30 days. If 30 days have gone in the past since you purchased however, we're unable to give you a return or exchange.

The item must not be used, and it must be in its original condition. It must also be returned in the original packaging.